I really thought i'd updated this more regularly, but clearly have become confused between my own personal blog and that of sugeneralsec.
Ironically, I only tend to write when my emotions get the better of me. The following musings are due to sheer annoyance that I put pen to paper (or in this instance, finger to keyboard).
Having worked for Auto Express for 3 months now, I have been fortunate enough to ride up to London on South West Trains every week, and can now see why sceptics doubt the UK's public transport system.
With the Olympics coming up, and from looking around the carriage of the train of my Friday train, it's safe to say that the Waterloo-Weymouth line is fairly busy, and needs to be well maintained. But the current service is no where near that. When you buy something in a shop, online, or even pay to use any other service, you can expect a reasonable level of care and rights. None of this happens when you pay to use a train. Firstly, they hardly ever arrive on time. Then, all number of things can delay your journey, things that never happen with personal transport. Leaves in the way? Car doesn't care, neither does a bus for that matter. But it can grind a train to a complete standstill.
Next, it's the on-board service. Now, it's taken as a given that you'll be in your chosen method of transport for a considerable amount of time, so you'd expect a reasonable degree of comfort. Well, as with cars, not unless you pay extra for it. First class customers get comfier seats and more legroom, but like their carriage-mates in cattle-class, have to walk miles to at best, a smelly and small area, or at worse, an out-of-order or non-existent excuse for a toilet.
It doesn't stop there. Food and drink prices are extortionate (£1.20 for a Red Bull normally, priced from £1.75-£2.40 in most cases), and it's not like you have any other alternatives. Any excuses for delays are often barked out formalities, and barely pass for an apology. Then, much in the same way to RyanAir, if the train by some miracle has delivered you to your destination in peace, without discomfort and on time, the operator commands some respect, saying "thank you for travelling _______, enjoy the rest of your day."
Ironically, you want to shout back, "well i didn't have much choice, and i'll enjoy my day a lot more now i'm not on your bloody train". But you can't, because you'll seem silly to your fellow commuters (rule No. 1 - never annoy those in your carriage). But also because, 90% of the time, you have to travel back on the train, and use the same services repeatedly.
This is what happens to me. I think myself fortunate enough that currently, I only have to commute once a week. But think of what I have to look forward to in the future...
I'll be the first to admit, I may be a little bit harsh at the moment. But as previously mentioned, I'm writing because of sheer annoyance. Being human, I mislaid my ticket, and attempted to travel on an out-of-date ticket rather than the in-date ticket. It wasn't deliberate, but I was caught, and the guard said i'd be okay as long as I could prove that i'd bought a ticket.
Say i'd been into a shop, bought something, and as walking out got collared by the security guard accusing me of stealing. If i didn't have a receipt, i could get a bank statement to show that i'd paid for the offending article. This isn't applied in the case of train services. Except that it's the guards discretion to fine you or not. Highly discriminating, but if you're a lovely old granny who has forgotten her ticket, chances are you'll be let off, as opposed to a twenty-something lad, who'll face the full wrath of the money-hungry train officer.
If you're like me, you have to pay twice the amount of an adult single (regardless of any discounts you're entitled to), and then the lovely man will tell you that you can appeal, and will probably be okay in an appeal if you can prove you bought the ticket.
Not the case. I for one am living proof that you can spend as much money on telephone calls, stamps and appeals, but no refund. It's only after kicking up a stink to the train operator, not the appeals commission, that I can make any progress, and surprise surprise it's not my money back, but a voucher to use on their service again...
Anyway, rant over, as Bill Gates said, "life isn't fair kids, deal with it". It's my birthday on Monday, I've got another job to look forward to, and although I failed law, I'm optimistic about life. Just.